The New Listen360

Getting Started

• Listen360 is Getting an Upgrade
• Quick Tour
• Logging In to the New Listen360 Platform
• Password Requirements for the New Listen360
• Setting Up Your Company Profile
• How to Configure Your Browser to Send Emails from Listen360

Surveys

• Pause Surveying Contacts
• Auto-Submission of Partial Answers
• Resurveying Customers
• Previewing Your Survey
• Identify and Engage At-Risk Customers
• Responding to Feedback Publicly

See all 10 articles

Contacts & Projects

• Bad Contact Information - Errors & Solutions
• Exporting Contacts

Reports/Analytics

• Exporting Data
• Reporting by Loyalty
• Creating Reports
• Filtering Reports
• Rating Scale

Assist

• At-Risk Insights: Turn Client Feedback into Action
• AI Assist

Users

• Report Email and SMS Subscriptions
• User Management

Marketing tools

• Profile Badges
• Project Map
• Photos
• Profile Page