Filters help you locate specific survey responses within the Inbox or Analytics views.

Use filters to narrow survey data by customer attributes, dates, or response details.

Open the Filter Panel

1. Navigate to Surveys.
2. Open the Inbox or Analytics tab.
3. Click Filters.

The filter panel displays available filtering options.

Common Filters

You can filter surveys by:

• Date range
• Survey status
• Customer rating
• Custom fields
• Project or job data
• Keywords in comments

Apply Filters

1. Select the filters you want to apply.
2. The survey list automatically updates to match your criteria.

Use filters to focus on specific groups of customers, such as promoters, detractors, or customers from a specific location.

Additional Questions? Please reach out to Listen360 Support via email at support@listen360.com.