Daker Draney
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Activity overview
Latest activity by Daker Draney-
Daker Draney created an article,
Creating or Editing Email Report Alerts
In this article, you'll learn how to create and edit Analytics Studio reports (alerts), including design and template changes. You’ll also see how to edit the email used to deliver the report to re...
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Daker Draney created an article,
How to Disable a Customer
This article assumes that your user access is sufficient to perform these steps. If your view does not allow you to follow these steps, please reach out to your administrator for assistance. Note: ...
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Daker Draney created an article,
Listing Management Compatibility
Managed directories are ones where our Reputation Pro team can create and manage a listing on your behalf. Monitored directories' listings are pulled into the Reputation Pro dashboard and reported ...
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Daker Draney created an article,
NPS Explained
Let's delve into how the Net Promoter Score (NPS) can be a critical tool for your business's growth! NPS is more than just a number; it's a barometer for growth potential. By determining how likely...
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Daker Draney created an article,
How to Change a User's Role
Note: The ability to make these changes depends on the access level of your user account. If you do not have the ability to see these options, please reach out to someone at your organization who...
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Daker Draney created an article,
Managing Third-party Credentials
Reputation Pro can help you monitor and manage your social business accounts. To enable this, you'll need to add your credentials for these third-party providers. This is required for managing soci...
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Daker Draney created an article,
How to Update or Add Multiple Locations
This article assumes that your user access is sufficient to perform these steps. If your view does not allow you to follow these steps, please reach out to your administrator for assistance. This a...
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Daker Draney created an article,
How to Configure Facebook Review Invites
Note: This article assumes that the user has access to this feature and that the feature has been activated and configured. The Listen360 Reviews product helps turn the positive feedback from your ...
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Daker Draney created an article,
The Retained Customers Metric
Now that you've collected customer feedback, you may find action items on your task pad(s). These action items consist of detractor customers and those customers who have decreased loyalty. Decreas...
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Daker Draney created an article,
How to Disable a Dashboard
This article assumes that your user access is sufficient to perform these steps. If your view does not allow you to follow these steps, please reach out to your administrator for assistance. Note: ...