So how do I change the "cap" for how often my customers are asked for feedback? Easy!
- Log into Listen360 (http://app.listen360.com)
- Select Settings
- Select Feedback and Referrals from the list of menu options.
- Select the drop-down for How often you would like to ask for feedback?, then make the appropriate selection
- Select Save and Apply Changes
- Feedback requests should now be sending out using the new frequency
Additional Questions? You can reach Listen360 support via email: [email protected]