How do I manually import customer data?

Note: Most integrations handle the importing of customer data automatically from your internal customer management system. If your wish to perform a manual import but are unsure about your integration, please reach out to Listen360 Support at support@listen360.com.

Performing Manual Imports

1. Log into Listen360 (app.listen360.com). If you have access to more than one location, use the organization picker in the upper left corner to select the location.
2. Select Settings
3. Select Imports
4. Select Import a File
5. Select the software in which your job and customer information is managed
   Note: If your software is not listed, the option labeled "Jobs Template" is a generic data source that can fit any organization.
6. Select Choose File
7. Locate and select the data file from your PC
   Note: The Need Assistance link shows step-by-step instructions based on the template selected.
8. Select Upload
9. Verify that the data has been uploaded as expected by reviewing the post-upload summary. If you encounter an upload or data processing issue with your file, please reach out to Listen360 Support at support@listen360.com.

Additional Questions? Please reach out to Listen360 Support via email at support@listen360.com