This article provides the steps to manually import customer data into Listen360.
Note: Most integrations are automatic. If you have an integration with Listen360 and you are wanting to add additional customers or trigger new surveys through a manual import please reach out to Listen360 support to ensure the data process as expected. The email for Listen360 support is located at the bottom of this article.
1. Log into Listen360 (https/app.listen360.com)
2. Select Settings
3. Select Import
4. Select the Import File Type
Note: The standard format is the Jobs Template
5. Select Choose File
6. Locate and select the data file from your PC
Note: If you need assistance select the Need Assistance link
7. Select Upload
8. Verify that the file upload as expected
Additional Questions? Please reach out to Listen360 Support via email at [email protected]