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Bill Greenfield

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Activity overview

Latest activity by Bill Greenfield
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    Bill Greenfield created an article,

    Feedback and Reviews Training Overview Video

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    Bill Greenfield created an article,

    How to manage the daily emails and SMS messages

    This article provides the steps for turning on and off the daily emails and text alerts.   Section I: How to turn on the Daily Emails and Alerts Log into Listen360 (https://app.listen360.com) Click...

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    Bill Greenfield created an article,

    How to update user information (batch import for multiple updates)

    This article provides the steps on updating user information like name, phone number, and user access. Note: This article assumes that the user performing the steps has sufficient access to complet...

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    Bill Greenfield created an article,

    How to manually create a job

    Note: This article assumes that the user has sufficient permissions to perform these tasks. If you are not able to complete these tasks please reach out to your Brand/System Administrator.   1. Log...

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    Bill Greenfield created an article,

    How to add Users

    This article provides the steps for manually adding users one at a time. If you are adding more than a few users at once, you may find it easier to upload a complete list of users instead of adding...

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    Bill Greenfield created an article,

    How to download a list of all Locations

    This article assumes that your user access is sufficient to perform these steps. If you do not see the Settings required to follow these steps please reach out to an Owner or Brand Administrator. N...

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    Bill Greenfield created an article,

    How to set up Dining Dough

    This article is designed in adding the setup of Dining Dough. This article assumes that your user profile has sufficient permissions to complete these steps.   Section I:  Setup Payment 1. Login in...

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    Bill Greenfield created an article,

    How to create a Technician

    This article provides the steps on how to create a Technician. Important: Technicians are typically added automatically for automated integrations. Please note that if you are on an automated integ...

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    Bill Greenfield created an article,

    How to opt-in for Negative Feedback Alerts

    This article provides the steps to edit a user profile to opt-in to receiving Negative Feedback alerts   Log into Listen360 (https://app.listen360.com) If you have access to more than one location,...

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    Bill Greenfield created an article,

    How to remove an incentive

    This article provides the steps for removing incentives. Access to this feature is managed by Policy Settings. If there are sections of this article that you are not able to follow it could be due ...