How to update user information (batch import for multiple updates)

This article provides the steps on updating user information like name, phone number, and user access.

Note: This article assumes that the user performing the steps has sufficient access to complete all steps.

Log into Listen360 (https://app.listen360.com)

If you have access to multiple locations, select the organization by using the organization picker in the upper left corner.

Select Settings

Select Users

Select Export

Make the necessary changes (example: To add a users phone number, enter the phone number in the Mobile Phone Number column)

Select Import User List

Select Choose File

Select the File, then select Open

Select Upload

Verify the data looks correct, then select Continue Import

Verify that the information is correct