Note: The details in this article may differ from your instance due to brand customizations or policy settings.
This article provides the steps on how to manually link a technician/stylist to a job.
1. Log into Listen360 (https://app.listen360.com)
2. Select the Customers/Clients tab
3. Locate the Feedback/review you need to adjust, then select the client's name
4. Identify the Job Reference of the Feedback/review that needs to be adjusted and make note of the reference
5. Select the Edit link located to the right, under Order/Job History of the Reference that matches the Feedback/review.
6. Select the drop-down for Performers/Stylists/Technician, then select the Technician
7. Select Save when done.
8. The feedback should now be showing the correct technician.
Additional Questions? Please reach out to Listen360 Support via email at firstname.lastname@example.org