This article will outline each Role available for users.
There are 3 types of Roles available when creating a user:
- Owners can perform any operation, including changing settings and dealing with financials.
- Members can react to feedback and operate marketing campaigns.
- Viewers can see everything but cannot make changes.
- Restricted Viewers can see only Survey/Feedback comments. They cannot see customer/employee names and cannot make changes
Note: Features available to users are determined by Policy Settings. If a feature is not available for the Owner user to Edit, Policy Settings could be preventing the action.
Additional Questions? Please reach out to Listen360 Support via email at [email protected]