Bill Greenfield
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Articles
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How to Move a Location within the Hierarchy
Note: The details in this article may differ from your instance due to brand customizations or policy settings. Log into Listen360 (https://app.listen360.com). If you have access to more than on...
How do I send a follow-up feedback request after satisfying a detractor issue?
Note: The details in this article may differ from your instance due to brand customizations or policy settings. After you've followed up with your detractor and you've successfully resolved their...
How to Manually Create a Customer
Note: The details in this article may differ from your instance due to brand customizations or policy settings. Log into Listen360 (https://app.listen360.com). If you have access to more than on...
How to Remove a Review from the Listen360 Public Reviews Page and Website Widget Reviews Feeds
Your Listen360-hosted public reviews page is a great way to display your feedback online. If you enable this page, any search engine (i.e. Google) can index it and make it available for prospects a...
How do I change the terms of a coupon?
Note: The details in this article may differ from your instance due to brand customizations or policy settings. 1. Log into Listen360 (https://app.listen360.com) If you have access to multiple loca...
How to Edit Your User Profile
Note: The details in this article may differ from your instance due to brand customizations or policy settings. 1. Log into Listen360 (https://app.listen360.com) 2. Click the dropdown next to your...
How often are my customers asked for feedback?
Note: The details in this article may differ from your instance due to brand customizations or policy settings. How often your customers are asked for feedback is based upon a pre-defined set of ...