Patrick Schweigert
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Quick Tour
If you’ve used the old platform before, you’ll notice a few key differences. For a personal guided tour, please reach out to your customer success manager!Getting StartedClick here to login to your...
Setting up your profile
What is your profile?Your profile page is the public face of your Listen360 account. It is where all of your company’s details live, including your contact info, reviews, photos, project maps, and ...
Adding a Team Member
You can add members of your team to log into your account, and view and receive survey feedback in real time.Granting members of your team access to your Listen360 account is a great way to encoura...
Adding Contacts to Survey
How and when you upload your customers is dependent upon your preference. We have recommendations based on creating the best user experience: To maintain an effective response rate, upload your cus...
Start Surveying
Survey basicsEach survey contains a collection of questions that we will send out to your contacts to collect detailed feedback about their experience. Once sent, we will use our thorough survey pr...
The Survey Process
The best homebuilders, remodelers, and home services contractors understand and respect the influence their customers have on the long-term success of their business. With the help of social media ...