Daker Draney
- Total activity 255
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 178
Articles
Recent activity by Daker Draney Sort by recent activity-
The NPS Unit of Measurement
In older versions of the Listen360 application, Net Promoter Scores were displayed on the dashboard with a "%" symbol. NPS is now no longer displayed in this manner. While the score is still calcul...
How to Update the Owner or Signature Information on the Review Invite Email
If you have email review invites turned on, the invite can be configured to show the owner's name. The owner's name will be displayed as the from address and will also be displayed in the signature...
User Management - August 20th, 2018
You asked we Listened! We are excited to inform you that we've made some recent enhancements to user management in Listen360! These changes will improve and simplify the proces...
How to Invite Users and Send Welcome Emails
Note: This article assumes that the user has sufficient permissions to perform these tasks. These tasks are typically performed by a user with the role of "Owner." 1. Log into Listen360 (https...
How to Remove User Access
Should you need to remove a user's access for any reason, please follow the steps below. Note: This article assumes that you have sufficient user access to follow the steps. 1. Log into Listen360...
How to Export a List of All Locations
This article assumes that your user access is sufficient to perform these steps. If your view does not allow you to follow these steps, please reach out to your administrator for assistance. This a...
FTPS Requirement
As of July 1st, 2018, Listen360 no longer supports unsecured FTP file uploads to files.listen360.com. All communication to this site will be required to use FTPS along with the TLS 1.2 protocol for...
How to Edit a Review Site URL
This article provides the steps for editing the review URL for review sites such as Google, Facebook, etc. Log into Listen360 Select Reviews in the lower-left corner of the page Select the Setting...
How to Create a Reporting Dashboard (Division)
This article assumes that your user access is sufficient to perform these steps. If your view does not allow you to follow these steps, please reach out to your administrator for assistance. This a...
Public Disclosure Settings
Disclosure Settings are located within the Settings tab under Publish your Feedback. These settings will determine what feedback is published to your public feedback page. The following are the a...