Daker Draney
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Error: Something Went Wrong. (How to Clear Listen360 Cookies and Site Data)
You may encounter a situation where your browser is holding onto bad site data which prevents you from logging in to the Listen360 application or performing other actions. If the application is onl...
Reputation Pro Home Snapshot Overview
The Home page, designed for convenience, is your gateway to Reputation Pro tools. It empowers you to effortlessly monitor and manage your business listings and reputation. The Snapshot tab has a P...
Listing Accuracy & Presence
The Listing Accuracy & Presence snapshot pane displays your listing's presence and listing accuracy across the largest providers in Reputation Pro. Additional Questions? Please reach out to List...
Google Searches
The Google Searches snapshot pane displays the top 5 search terms that displayed your Google listings, as well as, the total number of searches for each term over the last 3 months. This data is co...
Google Interactions
The Google Interactions snapshot pane displays the number of clicks or taps on the Call, Direction, and Website buttons within your Google listings over the last 3 months. This data is collected di...
Improving and Declining Locations
The Improving and Declining Locations snapshot panes display the 5 locations that have improved or declined based on star rating over the last 3 months. Clicking on the drill-in icon will take you ...
Competition
The Competition snapshot pane compares you to your competitors across key review metrics (Review Rating, Number of Reviews, and Response Percentage). If your account has brand competitor management...
Sentiment Distribution
The Sentiment Distribution snapshot pane represents customer sentiment (Positive, Neutral, Negative) from the most mentioned topics from reviews. Clicking on the drill-in icon will bring you to the...
Positive Review Images
The Positive Review Images snapshot pane displays up to 5 reviews with images from 5-star reviews received in the last 3 months. You can click on the carousel arrows to view each review or click on...
Risky Review Images
The Risky Review Images snapshot pane displays up to 5 reviews with images tagged with a risk in the last 3 months. You can click on the carousel arrows to view each review or click on the arrows w...