Daker Draney
- Total activity 216
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 154
Articles
Recent activity by Daker Draney Sort by recent activity-
AI Review Response Generator Safety Guidelines
When responding to a review in Reputation Pro, you may choose to use the AI Generator to help you with the wording. The AI Generator feature makes it easier to respond quickly and effectively. It o...
Review Response Limitations
Some providers have review response length or character restrictions. For example, Google restricts responses to reviews to 4000 characters. If a provider does have a limit like this, you won't see...
Can I edit or remove a social post from Reputation Pro?
Social posts can be edited or removed when they are still scheduled by going to Social -> Publish. After a post has been published, you must go directly to the provider to make any changes or remov...
How do I remove a public response to a review?
If you have published a response to a review in Reputation Pro in error, there are two options to correct it. If you intended to respond to the review but published the wrong response, you can writ...
Duplicate Listings
When Reputation Pro detects more than one listing for a location, it selects the best match for your location as the primary listing. You can also enter a URL manually as a primary listing. Reputat...
How to Add a New User in Reputation Pro
To ensure that a user has access to all the Listen360 products that your business uses, please send a request to support@listen360.com when you need to add a new Reputation Pro user. Typically, use...
What name is used when I publish responses to reviews in Reputation Pro?
The name that appears on the review response (as the author of the response) comes from the credentials that are added to Reputation Pro. Credentials for providers such as Google or Facebook must b...
Creating or Editing Email Report Alerts
In this article, you'll learn how to create and edit Analytics Studio reports (alerts), including design and template changes. You’ll also see how to edit the email used to deliver the report to re...
Settings - Location Groups
Location Groups provide a way to organize or categorize your locations. Groups also make roll-up reporting possible. Group Creation Select the Settings icon () at the top-right corner of the page ...
Report Filters Don't Display All Choices
The filters on reports have a limit of 30 choices. This is to ensure the stability and usability of the reports. If your report contains data that includes more than 30 choices, follow the steps be...