Patrick Schweigert
- Total activity 71
- Last activity
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Activity overview
Latest activity by Patrick Schweigert-
Patrick Schweigert created an article,
Introducing At-Risk Insights: Turn Client Feedback into Action
OverviewYour Listen360 account now includes At-Risk Insights, a new AI-powered feature that helps you identify at-risk clients and act before small issues become big ones. It monitors survey feedba...
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Patrick Schweigert created an article,
Google Review Tracker
Listen360's Google Review TrackerOur newest addition to your Listen360 dashboard lets you effortlessly track your monthly Google reviews and gain invaluable insights into your overall average revie...
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Patrick Schweigert created an article,
Updating Payment Information
To update your Credit Card, you can do so from your Listen360 Account. Any team member who is an Owner user type will have access to the billing page in the account.On the left-hand navigation pane...
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Patrick Schweigert created an article,
Survey Notifications
In Listen360, survey notifications are tied to reports. Any team member subscribed to a report will receive survey notifications for all surveys that match that report’s settings. For example, if a...
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Patrick Schweigert created an article,
Add a Team Member
You can add members of your team to log into your account and view and receive survey feedback in real time.Granting members of your team access to your Listen360 account is a great way to encourag...
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Patrick Schweigert created an article,
AI Assist
Our AI Assist tool is your partner in effortlessly managing customer feedback! With new tools like At-Risk Alerts, Smart Survey Responses, and the Action Toolbar, you’ll have everything you need to...
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Patrick Schweigert created an article,
Profile Badges
The Listen360 public profile has a variety of badges that can be earned and displayed.Consecutive Great ReviewsA "Consecutive Great Reviews" badge reflects a streak of completed surveys with 100% c...
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Patrick Schweigert created an article,
Google Review Boost
During the survey process, we can request that survey respondents leave your business a Google review with Google Review Boost.When the GRB feature is enabled, the content of the first email reflec...
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Patrick Schweigert created an article,
Project Map
The project map allows your clients and prospects to search by their zip code or zoom in on their area and see what their neighbors are saying about your company. This map displays on your Listen36...
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Patrick Schweigert created an article,
Photos
You can add photos to your projects to display on your public profile and show off your quality work. All photos added to your account will appear on the photos section of your profile. Additionall...