Avatar

Corey Robinson

  • Total activity 24
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 17

Activity overview

Latest activity by Corey Robinson
  • Avatar

    Corey Robinson created an article,

    Facebook has updated Business Pages

    Facebook has updated Business Pages. Keep your Listen360 reviews front and center. If you haven't set up your Listen360 Reviews to stream to your Facebook Business Page yet, please follow this...

  • Avatar

    Corey Robinson created an article,

    How can I opt a customer out of receiving future feedback requests?

    Note: The details in this article may differ from your instance due to brand customizations or policy settings. If you were are not able to see the Edit button, you will want to reach out to your L...

  • Avatar

    Corey Robinson created an article,

    Should I focus on retention, referrals, or both?

    Receiving referrals is a bonus to any business and provides immediate gratification to business owners, whereas improvement in customer retention takes longer and isn’t always easy to see even as i...

  • Avatar

    Corey Robinson created an article,

    Net Promoter® Score

    For more information about the Net Promoter Score, please see the helpful videos and resources available at www.netpromotersystem.com.   Additional Questions? Please reach out to Listen360 Support ...

  • Avatar

    Corey Robinson created an article,

    How does Listen360 gather feedback?

    Listen360 gathers feedback by asking one simple question of your customers after they have purchased your services or products. That question is, “How likely is it that you would recommend us to a ...

  • Avatar

    Corey Robinson created an article,

    Gathering customer email addresses

    The more email addresses you have, the more the value of Listen360 increases. We want to provide you with a few suggestions that may help increase the number you already have or get you started if ...

  • Avatar

    Corey Robinson created an article,

    Adding your Listen360 Feedback to Facebook

    Note: Facebook requires the page to have 2000 or more likes in order to use this feature. Facebook's official documentation on the use of Page Tabs can be found here: https://developers.facebook.co...