This article provides the steps on how to create a Technician.
Important: Technicians are typically added automatically for automated integrations. Please note that if you are on an automated integration adding Technicians manually may cause duplication.
Note: Listen360 is fully customizable. The Term Technician can be replaced with a term that better suits the industry. For example, Technicians can be replaced with the following terms: Maids, Stylists, Coaches, etc.
1. Log into Listen360, then select the location
2. Select Settings
3. Select Technicians
4. Select Create Technicians
5. Complete the Technician information
i: Name is a Required field
ii: Email is an Optional field
iii: Reference is an Optional field
iv: Mobile phone number is an Optional field
6. Select Create when done
7. Verify that the Technician has been created.