This article provides the steps to edit a user profile to opt-in to receiving Negative Feedback alerts
1. Log into Listen360 (https://app.listen360.com)
2. Select My Profile
3. Check the box(es) for the location(s) you would like to receive Negative Feedback alerts.
Note: Once this setting is checked/unchecked it will take effect shortly thereafter.
Attention SSO Users: If your user profile is a Single Sign-On (SSO) account any changes made may change when you next log into Listen360. Should you experience, please reach out to your SSO provider to update these settings for you.
Note: If you would like to opt-in for Negative Feedback Alerts via SMS please ensure that a valid phone number has been added to the user profile.
Additional Questions? Please reach out to Listen360 Support via email at [email protected]