Facebook has updated Business Pages.
Keep your Listen360 reviews front and center.
If you haven't set up your Listen360 Reviews to stream to your Facebook Business Page yet, please follow this link: Adding your Listen360 Feedback to Facebook.
As you may have noticed, Facebook has made updates to Business Pages. Among other changes, the tabs along the top will appear differently.The Reviews tab that is displayed by default contains your Facebook reviews, (not the reviews you're collecting through Listen360.)
2. Drag Reviews (the one with the green smiley icon) right underneath About. We recommend the 4th tab be Photos.
Note: Timeline and About are always the first two tabs, but you can select which other two tabs display by dragging them in the order you'd like.
3. Select Save. Now visitors to your Facebook page will see Reviews as one of the 4 main tabs and can easily access the reviews you stream from Listen360.
Note: Visitors to your page can still access Facebook reviews by selecting More.
If they do visit your Facebook Reviews tab, it will temporarily be displayed as a tab.
The next time they visit, your tabs will display properly in the order you set.
Additional Questions? Please reach out to Listen360 Support via email at [email protected]