Note: The details in this article may differ from your instance due to brand customizations or policy settings. If you were are not able to see the Edit button, you will want to reach out to your Listen360 Administrator or reach out to Listen360 support (firstname.lastname@example.org).
1. Locate the customer using either the search bar or the customer tab
2. Select the Edit button
3. Change the Status to Disabled
4. Select Save Changes
5. Verify that the customer is now disabled
Additional Questions? Please reach out to Listen360 Support via email at email@example.com